Testimonials

Dear Aftab
Julia-Ann and I would like to take this opportunity to express our gratitude to you and your team for the tremendous work you have done. From inception you have demonstrated true professionalism and expertise in guiding us to firstly secure a loan to consolidate our debts and also in securing a mortgage to purchase a new property.

Without your invaluable help we would have found the whole process overwhelming. You demonstrated patience and tolerance in securing multiple Acceptance in Principles whenever we had to change our decisions.

We are grateful for your dedicated service.

Yours sincerely,

A E & J Case

 

Dear Aftab

I just wanted to let you know that it was a pleasure working with you on every step, because when I came to you I had been told it was impossible that I could own a home. But from the very first telephone call you made it clear we would work together and will always remain positive.

It did seem like a long journey at times and I did occasionally lose hope, but your voice always reminded me to have faith.

Aftab, making this happen with your unparalleled hard work and efforts has changed our lives. We are living in our own home, and I cannot explain the feeling, but it feels SO good.

A big thank you for the communication you made whilst I was in Kenya; which mortgage advisor would do that? You are a rare gem. Thank you so much.

I also learnt a lot from you. Your employer should be very proud of you as no money can buy what you have to offer. You do things wholeheartedly and that’s what makes the difference.

I hope to do business again with you soon. God Bless.

Kind Regards,

Ms Kamau

 

We use this opportunity to say thank you for the ‘EXCELLENT’ job that Aftab Khan and Charlie Nichols has done for us to achieve our new home 🏡.

Our journey commenced with Aftab, whom we regard as our well experienced driving 🚗 instructor. We were in control of the vehicle 🚗 as we drove it safely to our destination of owning our new home 🏡

The following statements explains our experiences on the journey with Aftab.

1. Commencing the journey we were very apprehensive,however ; Aftab reassured us that we are in safe hands and that he will communicate with us throughout our journey .
2. Aftab communicated effectively as he prepared us for the hills, highways , potholes and crossroads on our journey
3. We in were able to drive at our own speed taking the necessary precautions on this journey.
4. Aftab demonstrated

Efficiency NOT Speed

Competence NOT Clumsiness

Clarity NOT Confusion

Confidence NOT Cowardice

5. At this stage of our journey we became settled and was confident in the service received
6. Nearing the end of the journey Charlie came on board and they both prepared us for an excellent completion in owning our new home 🏡. Thanks to you both . Both my husband and I nominated Aftab Khan to be the best mortgage broker for 2017 💥💥💥💥💥

L and L Woodstock Customer

 

In May 2015 I was trying to obtain a let-to-buy mortgage and after receiving some very bad advice from a broker, I was at my wits’ end. Towards the end of May 2015 a friend gave my details to Barbara Anderson, who put me in touch with Aftab Khan.

Aftab was (and still is) a breath of fresh air. I could tell that he was passionate and dedicated at what he does because he would sometimes call late in the evening (accommodating my working hours) to ensure he had all the information he needed.

In July 2015, when all the banks/building societies were saying “No” (mainly due to my husband’s CCJ), Aftab managed to get a mortgage for my husband and I to purchase a new property at a very reasonable and affordable rate and also a let-to-buy mortgage. That was through sheer determination and hard work on Aftab’s part. Unfortunately, this didn’t go through to completion (through no fault of Aftab’s) as the bank undervalued my property. Aftab was extremely sympathetic but gave some very good advice which made me determined not to give up.

In January 2016, I got in touch with Aftab again. My circumstances had changed; I had a new job which was paying more money and instead of a let-to-buy, I wanted to sell my current property and buy a new one. Again, Aftab did his magic (though it may have been slightly easier due to me following his advice when the let-to-buy fell apart) and secured an AIP in March 2016. He also gave advice on the types of property to look for and purchase prices. Aftab would frequently call for updates.

When I finally found a property in April 2016, I could tell that Aftab was as pleased as I was. Even though he already obtained an AIP for me, he still was searching for better deals and he found one. I am sure he created it just for me!!!

Finally, with Aftab’s help, encouragement and advice, in July 2016 I sold my old property and purchased a new property.

Throughout this process, I found Aftab extremely professional and helpful. He cares about what you are doing, is truthful and doesn’t just tell you what you want to hear like other brokers. It’s as though you are part of his family and he is advising his sister/brother, etc. He is also quite humorous!

I would not hesitate for a second to refer Aftab to anyone who needed a mortgage. He is an asset to anyone who employs him. Genistar, look after your star Mortgage adviser!

Karen Watson

 

Aftab, is one of the most professional, committed and loyal mortgage brokers I have ever had the pleasure of meeting. Aftab takes the time to find out exactly what you want and who you are as a person. Aftab looks for the very best deal to suit your individual needs, he goes over and beyond to ensure you are happy with the outcome.

Aftab’s great personality, knowledge and genuine attitude makes you feel confident in the work he is carrying out for you. I was extremely impressed when Aftab was able to get an offer from a high street bank on the table within 48hrs, absolutely amazing. I would highly recommend this broker to everyone who is seeking a mortgage/remortgage. Thank you so much Aftab for all of your advice and support during and after the application stage.

Valerie

 

Finally sitting down to do the statement.Before approaching Genistar I was stuck in a high interest mortgage. I had attempted to remortgage myself but found unless I called people everyday to keep things moving then my case would simply sit on a pile. I did not have the time or energy to make these phone calls. My local Genistar consultant passed my details on to Aftab who was quick to pick up the pace to help me find the best mortgage on the market for my needs. He was extremely persistent and at times I struggled to keep up. I felt secure knowing that the right package could be found. Very quickly the application was with the lender and approved. After sorting out the legals I can say that I am very happy with the new product. After being stuck with a mortgage of 12.75% interest I am now saving £200 a month having gone down to 3.09% and have the security that the mortgage is fixed for 5 years. Thank you Aftab!

Ruth H.

 

First of all I am greatly thankful with your service in dealing with our mortgage.You are very accommodating and even though I haven’t seen you personally, there was this sincerity from you  as if I have known you for so long and trusted you with the things you are expert with.You have established a good professional relationships with your clients and really do a good job.

I hope you will stay humble and be able to help other people to achieve their financial freedom by giving them the right options, decisions and products.

I will definitely and highly recommend you to my colleagues in the future.

Please keep in touch. Good luck.

Respectfully yours,

Rollymarc M.

 

When I decided to re-mortgage my house, I thought it was going to be a long and difficult process.

I was introduced to the Genistar mortgage team and Aftab guided me through the process from start to finish professionally. I would like to thank Aftab for an exceptional job in completing my re-mortgage. I was kept up to date thoughout the entire process. The customer service provided by Aftab was above and beyond the call of duty, a treatment I have not received for quite some time.

I would like to thank Aftab and the Genistar team for the excellent service they provided. I will definitely recommend Genistar to my neighbours and friends.

We have now completed on our Re-mortgage with Virgin Money!

We would like to thank you for all your hard work in assisting the process.  The whole process from start to finish was seamless.  You and your company were extremely professional and friendly which made things so much easier.

Thank you again and I would without hesitation recommend you to any person looking for a mortgage or re-mortgage.

Kind Regards

L C. A. 

I just wanted to say a big thank you for all your help and support in securing my mortgage.  It was great to have someone who was on my side, who did all the chasing and pushing to ensure that I got a great deal. The great news is we complete in two days.

I truly thank you for all your help, support and advice and the best thing is that you did not just disappear when the mortgage offer came through, you still checked in with me offering help and advice to deal with the solicitors.

I would recommend you to anyone that I come into contact with that is seeking a mortgage.

Thank you again.

Kind Regards

JS

 

First of all can I start by saying what a great service you, and your company provide.  Myself as a first time buyer was sort of thrown into the deep end to purchase a house, and I literally had no clue what I was in for! However, you talked me through each and every process along the way, from beginning, to hopefully the end which is the sign off on our house.

I am not, and have never been great with ‘technical terminology’ in relation to houses and purchasing a house, but you simplified everything, and broke it all down into smaller chunks which helped myself and my fiancé Stevie understand, and everything was straight forward.  Within the space of 2 weeks max we had a lender approved a Mortgage for us, over a fixed term contract for 2 years.

If you are reading this as a “outsider considering Genistar” I would definitely recommend that you give it a go! What have you got to loose? They take the hassle and fuss out of the actual searching and hunting required in obtaining your mortgage.  So now all we have to worry about is moving in!

Thank you again for your help in every aspect.  Not only were you great at your job, but you were great at listening to me moaning and complaining. Thank you.

Julie O.

 

I would like to say a very big thank you for your help and support in arranging my mortgage for me. The whole process has been very relaxed and carried out with the upmost professionalism and efficiency taking the strain out of mortgage arrangements. I have been pleasantly surprised how quickly this has been completed, having experience with other mortgage companies in the past which I might add had been very stressful.

I was recommended to you by Genistar Representative Peter Lewis, who initially explained to me about the company. Once I decided to find out more, Peter referred me to you and you immediately contacted me. I remember we had a rather long conversation as at the time I was merely looking for a property. I realised at this stage that this was unlike any other mortgage company that I had dealt with. I have had regular contact with you since then even giving me advice and encouragement even about searching for my property.
Once I found what I was searching for the ball was set in motion instantly. The great thing about dealing with you is you have been a phone call away day and evening 7 days a week. If I was unable to get hold of you, my call would be returned normally within the hour, and therefore answering any queries that I had. (Unlike other companies I have used in the past where you have to wait hours or even days for a reply).

We are now at a stage where your work is completed and you are waiting for me to instruct you to proceed to the final stage. I have absolutely no hesitation in recommending and referring you and Genistar to friends and colleagues on your efficient and friendly manner. In fact I have already recommended you as I’m writing this testimony.

Many thanks for your help and support in helping me in my new venture.

Kind Regards

J F N

 

I have been very pleased with the excellent service by the staff of Genistar mortgages. I am self-employed and I have several income streams, so our application was not straightforward. In addition we made a triple application with my wife and my son. Despite these complications, Aftab and his team patiently worked through every hurdle and got us the end result: a mortgage offer. Thank you once again.

John D

 

I just wanted to say a big thank you for all your help and support in securing my mortgage. It was great to have someone who was on my side, who did all the chasing and pushing to ensure that I got a great deal. The great news is we complete in two days.

I truly thank you for all your help, support and advice and the best thing is that you did not just disappear when the mortgage offer came through, you still checked in with me offering help and advice to deal with the
solicitors.

I would recommend you to anyone that I come into contact with that is seeking a mortgage.

Thank you again.

Kind Regards

Judith S

 

I thank Genistar for their efficiency in processing my mortgage offer. Fast and efficient service. It takes only a week and result is already available. They supported me in every way. I definitely recommend it to my friends.

Clarrisa A

 

Having received a fantastic service from another Genistar Mortgages, I was happy to be referred for mortgage advice too.

Aftab worked super hard for us when we were trying to sort out a mortgage for a move to Northamptonshire. We were looking to re mortgage our current property as we were going to let it out. However the process was not as smooth as we had originally hoped because of the relocation. Aftab tried various avenues for us and maintained excellent communication throughout. I had total confidence that he was recommending the best products available to us and when we discovered that the new mortgage was not going to happen he worked very quickly on getting the buy-to-let mortgage sorted which all happened very quickly and without any issues. Again, he gave regular check in calls to see what stage the solicitors were at and if there was anything he could do for us.

I couldn’t be happier with the service we received from Aftab and will be using him again once our situation resolves itself!

Emma K

 

I’d like to take this opportunity to thank you for your help in securing our mortgage. You’ve been very helpful throughout the process. You made us feel relaxed and comfortable, kept us updated throughout, and never did we at any stage feel coerced into making any decisions that we did not feel comfortable with. You’ve also been very approachable and easy to relate to.
Based on our experience with you, I will definitely be recommending Genistar Mortgages to friends and family.

Here’s hoping you have a merry Christmas and a prosperous 2015.

Best wishes

Fungayi M

 

I would just like to thank you for all your help in respect of my purchase of 19 Selbourne Road, Dudley.

Your response to my questions via emails and phone calls were excellent and was dealt with in a very quick
manor. I look forward to using you again in the very near further as my intention is to build up my property portfolio over the next 2 years.

I was very impressed with everything you have done, a very big thank you.

Best regards,

Charles R

 

Many thanks for arranging my mortgage so efficiently – you are a credit to your firm!
I look forward to doing more business with you.  To that effect could you please call me at your earliest convenience.

Once again many thanks and kind regards

Phil R

 

Just to say thank you so much for helping us with our remortgage. Your guidance and support throughout the process has given us peace of mind about the whole thing especially that financially we are in a difficult position. You made us feel that we can trust you with our situation without prejudice. You made a way for us to lift a big weight off our shoulder and that freedom makes life easier for us. You are so patient with us and all communications you sent are thorough and are in order. And we truly appreciate that even when our mortgage offer has been put in place , you still manage to find us a better rate and that just means that you truly care about your clients benefit and not just about your business. So thank you so much. We truly appreciate your customer care, it’s brilliant and fantastic.

Another client satisfied!

Kind regards,

Aldrin and Melanie D

 

This is just to say thanks for the incredible professional job on successful and satisfactory completion of my mortgage application. I must admit that I had severally approached traditional high street financial institutions for help however it became clear to me they do not have one to offer.

I sincerely appreciate your politeness, sheer dedication and can-do attitude demonstrated throughout the application process.

You demonstrated impeccable work ethic, high standard customer care and zeal that can only be driven by vision to help your clients above any other gain.

Your enthusiastic approach illustrated what an asset you are to Genistar and hopefully all your colleagues borrowed a leaf.

Once again.

Many thanks.

SF

 

At first I was very wary of Genistar, even though they were highly recommended as an organisation by a friend of mine. I had never heard of them, and was anticipating some sort of hard sell pyramid scheme disguised as a financial service. But I agreed to ‘test the waters’ mostly because my friend was interested in working for them and needed some practice in doing a presentation.

It soon became obvious that they were operating as a small, highly ethical, high integrity company. Aftab Khan, who helped me with a complex re-mortgage, quickly demonstrated a level of attention to detail that would be expected of an auditor, and never once tried any hard sell tactics. In fact, I soon got the real impression that he was primarily interested in helping me get the very best package, and only secondarily interested in a very reasonable (in my opinion) commission fee.

As they say – the proof is in the pudding. I now have Genistar, and Aftab, on a very short list of trusted businesses that I will deal with, as a preference, for the rest of my life. I will also go to them for advice on other financial products. In this world it is rare to find such quality personal service.

B West

 

 

I am delighted to have the opportunity to write a few words about your service and business. Please feel free to to share this testimonial as you deem appropriate.

I enlisted the services of Aftab via a referral from a
consultant . The previous year I had attempted to remortgage my properties by myself and due to the complexity of my personal situation I was unsuccessful and extremely disheartened.

When I was introduced to Aftab and his business I was jaded and had lost faith in my ability to resolve my financial situation and had almost accepted that I would have to stick to my current high interest rates. From the start Aftab and team behaved in an  extremely polite, honest and professional manner.

On the commencement of our engagement all advice was  provided promptly, concise and extremely clear. Meetings and conversations where held outside normal business hours without complaint and my messages responded too immediately. Throughout the process I was kept fully informed of progress and reassured that I would reach the right financial outcome for myself.
I am pleased to confirm that my mortgage applications where successful and even after the offer letter Aftab and team kept in regularly contact until I successfully competed both mortgages.

This highlights how the team go above and beyond to ensure that they customers are satisfied. I would not hesitate to recommend his service and have already done so.

Kind regards

S Small

 

We would just like to thank you for securing  us the best mortgage for our needs and making it as pain free as possible.

You kept in touch with us every step of the way and would always answer my calls and messages.

We found you very professional and your knowledge was invaluable at what could have been a very stressful time.

Thank you for such a quick turnaround and we will be recommending you to friends and family.

Kind regards,

Mr & Mrs Taylor

 


Dear Aftab

I am writing to sincerely drop my greatest appreciation for your  hard work and wonderful support during my application for the mortgage. Your greatest input is well appreciated by family and we will never forget that. Words might not express how grateful and joyful everyone is. I will never hesitate to refer anyone to you. I have all my trust in you and I have no reason for not referring friends to you. Thanks once again. In my faith, God bless you.

Kind regards

T Chimbeva and the family.